Complete the instructions on the screen to perform the software reload.To update BlackBerry Device Software to a BlackBerry smartphone using the Internet, follow these steps: Update BlackBerry Device Software using the Internet (web-software loading) If you want to receive an email message when an updated version of BlackBerry Device Software is available, select the Email me when new versions are available check box.To encrypt your backup data, click Encrypt backup file.If you do not back up your data, your device data, settings, and email messages are deleted from your device after the update is installed. This backup file is restored to your device after the update is complete. To keep a backup file of your device data and settings, select the Back up your device data check box.When prompted, select Update my device.If BlackBerry Desktop Manager does not automatically prompt you to update the smartphone software, click Application Loader. When BlackBerry Desktop Manager prompts you to update your smartphone software, complete one of the following steps, depending on your version of BlackBerry Desktop Manager:.Note: do not disconnect the smartphone while reloading software. Instructions (BlackBerry Desktop Software 6) Close BlackBerry Desktop Software Download. Connect the BlackBerry smartphone to the computer using a USB cable. Archived support articles for eWallet on BlackBerry 7 devices.Open the executable file of the software and follow the on-screen instructions to install the software.Select and download the version of BlackBerry Device Software approved by your wireless service provider for use with the BlackBerry smartphone model.To update BlackBerry Device Software to a BlackBerry smartphone using BlackBerry Desktop Manager, follow these steps: Update BlackBerry Device Software using BlackBerry Desktop Manager The update process takes 30-45 minutes to complete. This is the fastest and easiest way for you to update BlackBerry smartphone software. This is also known as web-software loading (WebSL). There are two ways to update BlackBerry Device Software: You require the following items to update the BlackBerry Device Software on a BlackBerry smartphone: You want to access the latest features on the BlackBerry smartphone.There is an issue with the device that might be resolved by updating to the most recent version of software.If you see wireless for any of these options you will need to turn off the wireless setting on the BlackBerry.There are many reasons why you may want or need to upgrade the BlackBerry Device Software on the BlackBerry smartphone: With Blackberry Desktop Software 6 this screen may also show you if wireless is turned on for any of the BlackBerry applications. If any of the items are checked, uncheck the box. Make sure none of the items are checked here. On the left hand side click Organizer.Below “When I connect my device” make sure Organizer is not checked. In order for CompanionLink to sync properly we need to make sure the Organizer settings are not enabled in the Desktop Software. When this option is enabled we tend to see issues with duplications or conflicts in the sync process. This is referred to as the “Organizer” in the Desktop Software. Remember that the BlackBerry Desktop Software has default settings that enable a sync with Microsoft Outlook. When you sync to a BlackBerry via USB you will use the BlackBerry Desktop Software. Ensure the CompanionLink Add-in is present and checked. In the BlackBerry Desktop Software select Add-Insġ. Covers BlackBerry OS 4 through 7 (BlackBerry Classic).įor BlackBerry Playbook OS and BlackBerry 10 OS, please refer to other pages.ġ.
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